On-Demand Technical Support for Bus Routing Software
Transfinder’s technical support and maintenance is invaluable to helping you get the most from your investment. It ensures that you can sustain a highly efficient and cost effective operation for your school district.
Following your initial implementation and training, we provide you with toll-free access to our knowledgeable staff. They are always prepared to respond to questions related to software use, installation, technical or map-related issues, custom report requests, and special circumstances affecting your operation.
You also have exclusive and unlimited access to our client portal—mytransfinder.com— where you can access documentation on all of our software solutions and services, take online tutorials at your convenience, and sign up for Webinars on topics of interest to you. Within the portal, we also provide you with direct access to information on your own district through My Project, My Stats, and My Downloads.
Finally, we are constantly enhancing functionality to improve your experience with our software. Best of all, when you launch your system for the first time each day, your Routefinder Pro system includes automatic software updates.
As your partner for the long term, we believe that your success is our success.
How to Contact Transfinder Customer Support
On-Demand Technical Support is available for all Transfinder clients.
New Support Hours Have Expanded to Monday to Friday, 7am-7pm, ET and on Saturdays from 9am-1pm ET until Labor Day.
By Phone: (888) 427-2403
Fax: (518) 377-3716